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Shijiazhuang Boyvda Trading Co., Ltd.

Frequently Asked Questions

Find answers to common questions about our products, ordering process, and services.

A. We mainly produce microfiber towels, which are made of composite microfiber (polyester + polyamide). With ultra-fine filaments, they are soft, highly absorbent, easy to clean, lint-free and mildew-resistant, suitable for cleaning, beauty, hairdressing, housekeeping, hotels, sports and other scenarios.
A. . Water Absorption: Microfiber has much higher water absorption than ordinary cotton. 2. Durability: Microfiber is lint-resistant, not easy to deform, and more wear-resistant. 3. Quick-Drying: Dries fast, less likely to breed bacteria or produce odors. 4. Cleaning Performance: Stronger ability to absorb dust and oil, ideal for professional cleaning.
A. Under normal use and proper washing, they are lint-resistant and fade-resistant. We adopt stable dyeing technology and strict quality inspection, and all products are tested before delivery. We recommend rinsing with clean water before first use, avoiding prolonged high-temperature exposure and strong alkaline bleach.
A. We provide cleaning towels, beauty towels, hairdressing towels, sports towels, hotel towels, etc. Common sizes: 30×30cm, 30×60cm, 35×75cm, 40×40cm, etc. Common weight: 180g/㎡–1600g/㎡. Sizes, weight and thickness can be customized according to customer requirements.
A. Yes. We support OEM & ODM services, including: logo printing (screen printing, heat transfer, embroidery), custom colors, sizes, weight, craft, custom packaging (OPP bags, paper cards, gift boxes), custom labels and wash tags.
A. MOQ varies by product and craft. Regular printed or embroidered orders have a minimum order quantity. Please contact our sales team for details; we will offer a suitable plan based on your customization and quantity.
A. Sampling generally takes 3–7 working days (depending on craft complexity). A sample fee is usually charged, which can be refunded or deducted from the payment when the order quantity reaches the agreed amount. Details are subject to our sales quote.
A. Yes. We support wholesale of neutral unbranded stock towels with simple packaging, suitable for distributors and cross-border e-commerce customers.
A. We are a direct manufacturer with our own production lines. We support bulk wholesale, long-term stable supply and distributor/agent cooperation. We mainly serve B2B customers and do not offer retail.
A. Price is calculated based on material, weight, size, craft, order quantity and packaging. Please inform us of the application, size, weight, quantity and customization requirements, and we will provide an official written quotation.
A. Yes. We provide sample service. Some samples are free or charged at a small cost. Please contact our service team for sample application.
A. For in-stock items: shipped within 1–3 working days after payment. For customized orders: normally 7–15 working days, depending on order quantity, production schedule and craft complexity. The delivery time will be clearly stated in the contract.
A. For domestic shipments: logistics, express and full truckload are available. We support export and can arrange sea freight, air freight, forwarder service and customs clearance.
A. All products undergo strict quality inspection before shipment. If quality defects (such as large-area damage, serious color difference, excessive lint or fading) are confirmed, please provide photos or videos for verification, and we will handle after-sales issues in accordance with the contract.
A. Yes. We welcome customers with sales channels and strength to discuss regional agency and long-term distribution cooperation. We offer factory direct prices and support.
A. You can leave your phone number, WeChat or message via the "Contact Us" page on our official website. We will arrange a dedicated sales representative to contact you promptly.